1. Data Controller
Pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR), DatMit S.r.l. informs users of the website connect.datmit.com about how their personal data is processed.
Data Controller: DatMit S.r.l.
Administrative and operational headquarters: Via San Gerolamo Emiliani 7, 20135 Milan, Italy
VAT number: IT10307330968
Email: contact@datmit.com
Telephone: +39 02 55016153
Website: connect.datmit.com
For enquiries concerning the protection of personal data, please use the email address indicated above.
2. Categories of Data Processed
The following categories of data may be processed through the website and the Contact form:
- the requester’s first and last name;
- the name of the company or organisation, where provided;
- email address;
- telephone number, where provided;
- the selected service or area of interest;
- the content of the message and any information voluntarily provided;
- technical data necessary for the operation and security of the website, such as IP addresses, request information and data recorded in system logs.
Users are asked not to include special categories of personal data within the meaning of Article 9 of the GDPR in the form, unless strictly necessary and agreed in advance with DatMit.
3. Purposes and Legal Bases of Processing
Handling contact requests
The data provided is used to receive, review and handle requests for information, support, advice, quotations and other communications addressed to DatMit.
Legal basis: taking steps at the request of the data subject prior to entering into a contract, pursuant to Article 6(1)(b) of the GDPR, where applicable. In other cases, processing may be based on the Data Controller’s legitimate interest in handling communications received, pursuant to Article 6(1)(f).
Automatic acknowledgement of requests
When the Contact form is used, the system may send an automatic acknowledgement confirming receipt of the request to the email address provided. This message relates exclusively to the communication submitted by the user.
Cybersecurity and prevention of abuse
Technical data may be processed to protect the website and IT systems, verify that services operate correctly, and prevent unauthorised access, automated submissions and misuse.
Legal basis: the Data Controller’s legitimate interest in the security of its infrastructure and services, pursuant to Article 6(1)(f) of the GDPR, as well as any applicable legal obligations.
Legal obligations and protection of rights
Where necessary, data may be processed to comply with legal obligations or to establish, exercise or defend legal claims.
4. Whether Providing Data Is Mandatory
Providing the information marked as mandatory in the Contact form is necessary to allow DatMit to receive and handle the request. Failure to provide this information may prevent submission of the form or the provision of a response.
Additional information requested on an optional basis may be omitted.
Acknowledging this privacy notice does not constitute consent to receive advertising or promotional communications.
5. Processing Methods and Security
Data is processed using IT tools and organisational procedures designed to ensure its confidentiality, integrity and availability, with technical and organisational measures appropriate to the risks.
The Contact form uses security checks, anti-spam verification and request limits to prevent automated or abusive use.
Communications sent through the form are handled through the email systems used by DatMit.
6. Recipients of Data
Personal data may be accessible to personnel authorised by DatMit and, where necessary, to suppliers or parties providing technical, IT, administrative or professional services connected with the purposes described.
Where required by law, such parties are appointed as processors pursuant to Article 28 of the GDPR.
Data may also be disclosed to authorities or other parties legally entitled to request it in the circumstances provided for by law.
Data collected through the Contact form is not used, solely on the basis of that collection, for sale to third parties or for automatically sending promotional communications.
7. Retention Periods
Contact requests that do not lead to a subsequent commercial or contractual relationship: data and related communications are retained for a maximum of 12 months from the last communication, unless further retention is necessary to comply with legal obligations or to establish, exercise or defend a legal claim.
Requests leading to quotations, assignments or contractual relationships: data is retained for the periods necessary to manage the relationship and comply with applicable legal obligations.
Technical and security data: data is retained for limited periods proportionate to the purposes of operation, abuse prevention, cybersecurity and incident management, in accordance with the configurations and procedures applicable to the systems.
At the end of the applicable periods, data is deleted or anonymised, unless further retention is justified by law.
8. Cookies and Technical Features
The website may use technical cookies necessary for the operation of WordPress, session management and access to restricted administrative areas.
Any use of additional analytics or tracking tools or third-party services will be covered by specific information and, where required by law, appropriate choice and consent mechanisms.
Language preference: the website uses the technical cookie datmit_connect_lang to remember the user’s Italian or English language selection. The cookie lasts up to 12 months and is not used for advertising or profiling.
8-bis. Website Usage Analysis and Continuous Service Improvement
To provide an increasingly efficient, intuitive and secure browsing experience, and to continuously improve the quality, reliability and competitiveness of its services, DatMit S.r.l. may use proprietary web traffic analysis systems developed and managed within its own IT infrastructure.
These systems may process technical information relating to website usage, including:
- pages visited and the corresponding dates and times;
- the browser and operating system reported by the device;
- the type of device used;
- approximate geographical origin, such as country and region, derived from the IP address;
- technical information necessary to measure visits and improve the website.
Aggregated statistics: data used for statistical analysis is processed in accordance with the principles of data minimisation, proportionality and storage limitation. Where possible, IP addresses are anonymised or deleted after the processing of strictly necessary information.
Proprietary systems: DatMit intends to manage statistical information using infrastructure and databases under its own control, without relying on advertising platforms or external web analytics providers. Data is not sold to third parties. The provisions in the section concerning any technical suppliers and data processors remain applicable.
Detailed session analysis: any use of session identifiers, analytics cookies or other technologies that allow individual browsing paths to be reconstructed will be subject to the conditions laid down by applicable law and to the user’s prior consent, where required. Consent may be withdrawn using the tools that will be made available on the website.
Activation status: the dedicated system for detailed analytical tracking of sessions is not currently active. Before it is activated, the tools actually used, the collection methods, retention periods and any consent options will be specified.
Security logs: the management of technical server logs and data necessary for cybersecurity is separate from statistical analysis activities and follows the purposes and legal bases set out in this notice.
9. International Transfers
If the use of services or suppliers makes it necessary to transfer personal data to countries outside the European Economic Area, DatMit will apply the conditions and safeguards provided for in Chapter V of the GDPR.
10. Rights of Data Subjects
In the cases and within the limits provided for by the GDPR, data subjects may exercise the following rights:
- access to their personal data (Article 15);
- rectification of inaccurate data (Article 16);
- erasure of data (Article 17);
- restriction of processing (Article 18);
- data portability, where applicable (Article 20);
- objection to processing, where applicable (Article 21).
Requests may be sent to contact@datmit.com.
Data subjects also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) by consulting www.garanteprivacy.it, without prejudice to any other administrative or judicial remedy provided for by law.
11. Updates to This Notice
DatMit reserves the right to update this notice in the event of regulatory, organisational or technical changes affecting the processing of personal data.
Last updated: 9 October 2026.
DatMit Connect-specific processing
Requests concerning Internet connectivity, VoIP telephony
and coverage checks may involve processing installation
addresses, contact information, the requested service type
and technical information necessary to prepare a quotation.
Where required for technical feasibility assessments,
certain information may be disclosed to service providers
involved in delivering the services, according to their
respective data protection roles.